Why shop at Elias Allan?
Certified Diamond Jewelry Retailer
So let’s address the most important question; why would you buy from Elias Allan? Why should you trust the brand? After all, you’ve unlikely heard of Elias Allan jewelry and there’s virtually zero information about us on the web given our relative recent launch.
Here’s why we think you should shop at our online store:
We value quality over quantity so while you’ll find an ample selection of jewelry in our online store, each item is hand-picked and made with the greatest care, craftsmanship and attention to detail. Our diamonds are always certified from world-renowned institutions, such as GIA and our gold is never less than 18k.
This means we make it personal and take great care in every piece ordered. Should you reach out to us for any question or query, you’ll be interacting directly with the proprietors/owners; the people who are heavily involved and vested in the success of this online store.
Your personal and credit card info
Our website is hosted by Shopify (NYSE:SHOP) which is a world leader in eCommerce solutions and as such the highest standards for safety, security and encryption are applied to protect your personal info. Furthermore, we at Elias Allan will never sell or share your personal information to anyone.
15 day refund policy
In exception of pre-approved watches and custom made items, we at Elias Allan commit to refunding you should the product be unsatisfactory (or if you just changed your mind) within 15 days.
FREE worldwide shipping
While we are US-based, we ship worldwide. Shipping is always free, always insured. You can expect your purchase to arrive at your doorstep in 3-5 business days, unless exceptions apply such as for bespoke items.
Excellent customer service
We monitor our e-mails, phones/voicemails very actively and respond to all our clients within 24 hours with often times less than that. We will be adding a live chat option soon for immediate support.
We appreciate that when it comes to jewelry, you have a number of choices. That said, we believe that at Elias Allan you get a great combination of quality, price and overall service.
Should you have any questions, please do not hesitate to reach out to us. You can also read about our fine jewelry store online!